Privacy Policy
At Fayre, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and manage information when you visit our website, place an order, contact us, or choose to receive communications from Fayre.
Information We Collect
Depending on how you interact with Fayre, we may collect information including:
- Your name
- Email address
- Phone number
- Billing and delivery information
- Order and transaction information
- Customer service communications
- Marketing preferences
- Technical information relating to your use of our website
Payment transactions are processed through third-party payment providers. Fayre does not necessarily receive or store your complete payment card details.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange delivery
- Provide order and delivery updates
- Process eligible exchanges
- Respond to questions and customer service requests
- Manage payments and transactions
- Prevent fraudulent or unauthorized transactions
- Improve our products, services, website, and customer experience
- Comply with applicable legal and regulatory requirements
Marketing Communications
Customers may have the option to provide their email address or phone number and choose to receive marketing communications from Fayre.
Where you have chosen to receive such communications, we may contact you regarding:
- New collections
- Product launches
- Limited-edition releases
- Special offers and promotions
- Fayre news and updates
Depending on the contact information and preferences provided, communications may be sent by email, SMS, WhatsApp, or other available communication channels.
You may unsubscribe from marketing communications at any time using the available unsubscribe option or by contacting Fayre.
Choosing not to receive marketing communications will not prevent us from sending essential communications relating to an order, payment, delivery, exchange, or customer service request.
Sharing Your Information
We may share necessary personal information with trusted third-party service providers where required to operate our business and provide our services.
These may include providers supporting:
- Website and e-commerce services
- Payment processing
- Delivery and logistics
- Customer communications
- Marketing services
- Technology and website functionality
We only share information where reasonably necessary for the relevant service or where otherwise permitted or required by applicable law.
Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online platform, electronic transmission, or storage system can be guaranteed to be completely secure.
Cookies & Website Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website activity, and improve the overall shopping experience.
Third-party services integrated into our website may also use cookies or similar technologies in accordance with their own privacy practices.
Your Choices
You may choose not to subscribe to promotional communications and may unsubscribe from marketing messages at any time.
Where applicable, you may also contact Fayre regarding questions or requests relating to the personal information you have provided to us.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
The latest version of this Privacy Policy will be published on the Fayre website.
Contact
For questions regarding this Privacy Policy or how your information is handled, please contact Fayre through the contact details provided on our website.